Glam City Fashions are committed to protecting and respecting the privacy of all visitors and users of our website.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We will only use your personal information in accordance with this privacy policy and applicable current data protection laws.

By submitting your information and using our website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy.

You should print a copy of this privacy policy for future reference.

1) The Personal Information We Collect

If you decide to make a purchase and order with us we require certain personal information about you so that we can process your order. Such information includes your name, delivery address, credit/debit card details, email address and telephone number.

We will never share, rent or sell your name, address, email address, credit card details or any other personal information to any unrelated third party. We may need to pass on your personal information to third parties if it is an essential part of trading with you (i.e. passing on you name and address to our postal services).

From time to time we may also request further information to help us improve our service to you.

We may also ask you to complete surveys that we use for research purposes, although this is completely voluntary.

2) Where We Store Your Personal Data

We follow strict security procedures in the storage and disclosure of personal information to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall.

Payments to our website are made through PayPal. Their service is secured and protected so your credit or debit card details are stored safely. You can find out more regarding their security features by visiting their website www.paypal.com

We recommend that you always close down your Internet browser when you have finished shopping online especially if you use a shared PC. This will delete temporary cookies from any sites that you may have visited.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

<3)How We May Use the Information You Provide

We may use information held about you to:

• Set up, manage your account and contact you about your account,
• Ensure that content from our site is presented in the most effective manner for you and for your computer,
• Provide you with, or permit third parties to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes,
• Carry out our obligations arising from any contracts entered into between you and us,
• Allow you to participate in interactive features of our service, when you choose to do so; and,
• Notify you about changes to our service.

4) IP Addresses & Cookies

We also use your Internet Protocol (IP) address. An IP address is a set of numbers, which is assigned to your computer during a browsing session. It is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer's hard drive. We use cookies to save your email address and password so that you don't have to re-enter it every time you visit our site. Cookies also help us to recognise when you visit our website and note the areas that are of interest to you. This allows us to tailor the service we provide.

Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that any advertisers we have on our website may also use cookies, which we have no control over.

5) Website Statistics

We monitor customer traffic on an aggregate basis using cookies and code, which is embedded in the site. This provides statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors screen settings and other general information. We use this information to help improve the site and services to our users.

6)Marketing, Subscriptions & Communications

You will have the opportunity to subscribe to other areas of the site. For instance you may wish to receive our newsletter. In this circumstance we may ask for additional information to help us to target our marketing in a way we feel would be of specific interest to you. We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. However, we do not pass on your personal data to these third party companies.

7) Disclosure of Your Information

We may disclose your personal information:

1) To any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in Section 736 of the UK Companies Act 1985,

2) If Glam City Fashions or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets and, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets,

3) To protect our customers and glamcityfashions.com from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction,

4) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation,

5) In order to enforce or apply our Terms & Conditions and other agreements; or to protect the rights, property, or safety of glamcityfashions.com our customers, or others.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.

8) Your Consumer Rights
a) Opting Out - If you no longer wish to receive marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter your will have the option ‘To unsubscribe click here’).

b) Access to information - You are entitled to see the information held about you. You may also ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please write to us at Our Address. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

9) Changes to Our Privacy Policy

We reserve the right to change this policy at any time. If we change our privacy policy we will post the changes on this website.

10) Contact Us

Questions, comments and requests regarding this privacy policy are welcome and should be sent to Our Address. Alternatively, you can contact us via email to customerservices@glamcityfashions.com